Refund & Returns Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift Vouchers
- Downloadable PDF products
To complete your return, we require an email sent to [email protected] with your name, PayPal order number and a description of what is to be returned and why. Once a return is approved, package and post your item to
34 Herron Cres Latham ACT 2615 Australia
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, has been opened or partially used.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if your return is approved and the cost of the item(s) will be refunded and will be applied to your original PayPal order.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping returns
To return your product, you should mail your product to: 34 Herron Cres Latham ACT 2615
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance.
Cheers HG